Booking Information

Online booking 24-hours a day at orchardtheatre.co.uk

Book your own seats at a time that suits you using our 24-hour online booking service.

It’s safe, secure, easy to use and you can even select your own seats using our interactive seating plan!

Ticket Office Opening Times

Monday to Saturday

10:15am - 5:00pm on non show days.

For evening performances the Ticket Office will stay open until 15 minutes after the show start time and the phone lines will close at 6pm.

Sunday and Bank Holidays

From 90 minutes before a show

Accepted Payment Methods

Credit and Debit Card (Visa, MasterCard and Maestro)
Personal cheques and postal orders (made payable to ‘Orchard Theatre Dartford Limited’)
Cash
The Orchard Theatre Gift Vouchers

We do not accept American Express or Theatre Tokens.

Book the best seats in the house

At most performances a small selection of premium seats, the best seats in the auditorium, are available for a £4.00 upgrade.

Safety & Security

Your safety is our number one priority and there may be some additional security measures in place when you visit us. We will aim to keep any inconvenience and disruption to a minimum but would ask for your patience and understanding.

Should you notice anything suspicious when visiting, please don’t hesitate to report your concerns to a member of staff, security or the police.

Babes in arms

Children under 18 months: £1.00 on selected performances.

For applicable performances please ask the Ticket Office at time of booking. The Orchard Theatre retains the right to exclude babes in arms from any performance.

Booking fees

A per ticket booking fee applies to most orders with an optional £2 charge to have the tickets posted. The value of the fee is clearly displayed when purchasing tickets.

Concessions

Where offered, concession ticket prices apply to those either

Over 60 years old
Under 16 years old
Unwaged
Full-time students

Only one discount can apply per ticket and appropriate identification may be required upon request. Not all concessions are available online.

Booking ten or more tickets?

Our friendly Groups Co-ordinator, Matt Holt, can help you! Send him an email at groups@orchardtheatre.co.uk and he will assist in getting your group the most suitable seats at the best price.

Plus, he will reserve your tickets in advance with no immediate obligation to pay!

Access and Assistance

The Orchard Theatre offers complimentary tickets to essential carers for disabled visitors. Find out more about accessibility at the venue.

Your data is protected

Your contact details will be held so we can contact you in the eventuality a performance is cancelled and with your permission we also contact you about our exciting forthcoming programme. If you would prefer not to receive such information please update your communication preferences from My Account or by calling 01322 220000.

Things you need to know

Tickets cannot be exchanged or refunded after purchase unless the event is cancelled, abandoned, rescheduled or where there is a material change to the event - read more about Ticket Cancellations, Exchanges & Refunds

Read Full Terms and Conditions

All attempts are made to ensure that show information and prices are correct but may be subject to subsequent alteration. Discounts and concessions may be withdrawn at any time at the discretion of the management. We reserve the right to introduce offers which cannot be applied to tickets already purchased.