The Orchard Theatre is an exciting place to work and we are always looking for talented and enthusiastic people to come and join us in a range of roles across different departments. We are extremely proud of our venue and enjoy working in an ever-changing environment with people who have true passion and drive for theatre, hospitality and creating a great customer experience.
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A career with Orchard Theatres is never dull, often challenging but at the same time fun and rewarding.
Working with the Orchard Theatre is popular with students as we offer a range of casual opportunities within hospitality, technical and marketing that can work around your studies.
Types of Roles
Providing an innovative dining, drinking and conference facilities with theatrical flair requires a range of talented chefs and friendly servers over a range of levels and employment types.
The approachable Ticket Office team provide excellent customer service while proactively selling tickets in this customer-facing role offering fun and flexibility.
Often the hidden function of a theatre, these heroes make the show happen from assisting with the ‘get-in’ to managing the sound and lighting.
The marketing and promotions teams ensure our customers know about the broad-range of incredible events within the venue in this busy but exciting department.
Administration and Management
Off the stage a gifted group of administrators, finance and management teams ensure the venues run smoothly.
To deliver an excellent standard of service to all our customers. To provide quality administrative support for all departments and monitoring within agreed procedures of the security of backstage and administrative areas.
Do you love theatre and the arts?
Have you ever considered Volunteering?
There are lots of reasons why people volunteer. It may be that you want to make use of your skills (or learn new ones). Perhaps you would like to broaden your work experience, give something back to your community...or perhaps you simply want to meet people and make new friends. Whatever the reasons, volunteering with the Orchard Theatre is a really rewarding experience!
As a Orchard Theatre Volunteer Usher you’ll be the face of the theatre, meeting and greeting our guests and ensuring that they have a fantastic experience when they visit us. We’ll train, guide and support you so that you can volunteer for us with knowledge and confidence. We know that everyone has commitments in their lives, so we’re flexible about when you volunteer.
Volunteering with the Orchard Theatre is an opportunity to taste, first hand, life in a theatre environment. If you have time to spare and would like to find out more, we’d love to hear from you.
Meet the team
We’re committed to training and developing our staff, preparing them for their next step in whichever direction that might be. Here’s the proof.
With a passion for theatre but limited knowledge and skills in the industry, Thomas started his journey at The Orchard Theatre as a Technical Apprentice in 2014. After successfully completing a ‘Theatre Sound, Lights and Stage’ Level 3 NVQ he was employed as a full time member of staff within the Technical Department. Tom has gone on to design lighting for shows both at the Orchard and other theatres, as well as explore and develop the skills necessary to build a career in the industry.
Jess started her journey at The Orchard Theatre in 2014 after finishing her A Levels where she undertook an apprenticeship for a Level 2 NVQ in ‘Marketing’, as well as doing casual shifts in Ticket Office and on Stagedoor. Jess loved her time at The Orchard Theatre so much so that she stayed on to do her Level 3 NVQ too. After completing her level 3 NVQ she was offered the role of Marketing Assistant where she took on more responsibility in the team, handling larger marketing campaigns and more involved in social media. A year later she was promoted to Marketing Officer and now leads on Groups Marketing, Business Club and the Gift Vouchers seasonal campaign.
Kay started her theatre career in 2005 when she began as a Ticket Office Assistant at The Orchard Theatre. During the past 11 years she built relationships with customers and learnt every aspect of the theatre’s Ticketing System. Kay later went on to become the Groups’ Co-ordinator and built the Groups’ Club which now enjoys over 2000 members. She is now the Senior Marketing Officer and has a passion for theatre and communicating to the public about The Orchard Theatre’s programme of shows.
Kay says, “I love working at The Orchard Theatre. I’ve been here for many years now and have enjoyed every opportunity I’ve been given. The whole team is like a second family.
Matt started at The Orchard Theatre in 2013 as a Casual Ticket Office Assistant. He later became a permanent member of the Ticket Office Team. Matt then became the Groups And Development Officer, before combinding the roll with Assistant Ticket Office Manager. Matt is now the Ticket Office Manager and also works as a Duty Manager at show times, working closely with colleagues from every department, front of house and backstage.
Matt says, “I didn’t have any experience of working in theatre when I started at The Orchard, but I’ve come to love the atmosphere and the team and meeting so many new people. I’m so lucky to have a job that I genuinely enjoy and that gives me a sense of pride.”
Jayne began working at The Orchard Theatre as a Casual Ticket Office Assistant, while also working part time for a well-known supermarket. She later became a full-time employee and is dedicated to creating a fantastic customer experience from first phone call to show time. Jayne also became an Orchard Ambassador and encourages the local community to come to the theatre. Working at The Orchard Theatre has also offered Jayne the opportunity to host a charity ball in the main auditorium and she is excited by the new challenge of producing an event.
Jayne says, “My favourite part of the job is meeting and talking to customers, helping them to plan their visits. I enjoy working at the Orchard so much, I jumped at the chance to become an Ambassador. I get to attend press launches and meet cast members. I love spreading the word about what a fantastic place this is.”
About HQ Theatres & Hospitality
The Orchard Theatre is one 12 venues within HQ Theatres & Hospitality’s (HQT&H) current portfolio of regional theatres and concert halls. HQT&H currently manages 18 auditoria on behalf of local authorities, with capacities ranging from a 200 seat arts centre to a 2,400 seated/standing theatre. Last year HQT&H programmed a total of 2,354 shows which attracted attendances of over 1.5 million.
HQ Theatres & Hospitality (HQT&H), the UK’s second-largest venue operator, is a division of Qdos Entertainment Ltd, one of the largest entertainment Groups in Europe.
Orchard Theatre is committed to being an equal opportunities employer. The aim is to ensure that all employees are treated equally and are employed solely on the basis of their ability and potential to do the job, regardless of their race, colour, gender, sexuality, disability, age, religion or beliefs. Read modern slavery statement