Hospitality

Providing an innovative dining, drinking and conference facilities with theatrical flair requires a range of talented chefs and friendly servers over a range of levels and employment types.  

Ticket Office

The approachable Ticket Office team provide excellent customer service while proactively selling tickets in this customer-facing role offering fun and flexibility.

Technical

Often the hidden function of a theatre, these heroes make the show happen from assisting with the ‘get-in’ to managing the sound and lighting. 

Marketing

The marketing and promotions teams ensure our customers know about the broad-range of incredible events within the venue in this busy but exciting department.

Administration and Management

Off the stage a gifted group of administrators, finance and management teams ensure the venues run smoothly. 

Kay Hadley

Kay started her theatre career in 2005 when she began as a Ticket Office Assistant at The Orchard Theatre. During the past 11 years she built relationships with customers and learnt every aspect of the theatre’s Ticketing System. Kay later went on to become the Groups’ Co-ordinator and built the Groups’ Club which now enjoys over 2000 members. She is now the Marketing Officer and has a passion for theatre and communicating to the public about The Orchard Theatre’s programme of shows.

Kay says, “I love working at The Orchard Theatre. I’ve been here for many years now and have enjoyed every opportunity I’ve been given. The whole team is like a second family.
I’ve learnt so much about the world of theatre and no two days are ever the same!”

Matt Holt

Matt started at The Orchard Theatre in 2013 as a Casual Ticket Office Assistant. He later became a permanent member of the Ticket Office Team. Matt then became the Groups And Development Officer, before combinding the roll with Assistant Ticket Office Manager. Matt also works as a Duty Manager at show times and works closely with colleagues from every department, front of house and backstage. 

Matt says, “I didn’t have any experience of working in theatre when I started at The Orchard, but I’ve come to love the atmosphere and the team and meeting so many new people. I’m so lucky to have a job that I genuinely enjoy and that gives me a sense of pride.”

Jayne Wellbrook

Jayne began working at The Orchard Theatre as a Casual Ticket Office Assistant, while also working part time for a well-known supermarket. She later became a full-time employee and is dedicated to creating a fantastic customer experience from first phone call to show time. Jayne also became an Orchard Ambassador and encourages the local community to come to the theatre. Working at The Orchard Theatre has also offered Jayne the opportunity to host a charity ball in the main auditorium and she is excited by the new challenge of producing an event.

Jayne says, “My favourite part of the job is meeting and talking to customers, helping them to plan their visits. I enjoy working at the Orchard so much, I jumped at the chance to become an Ambassador. I get to attend press launches and meet cast members. I love spreading the word about what a fantastic place this is.”